Accessibility

Built for real needs — not an afterthought.

Every aspect of Elroi Care — vehicles, drivers, booking, communication — is designed around the people we serve.

Wheelchair-accessible vehicles

Side hydraulic lifts, low-effort boarding, four-point restraints for manual, powered and bariatric chairs.

Assisted transfers

Trained drivers help with safe transfers between wheelchair, seat, and vehicle. Gait belts and slide boards available.

Vision-impaired support

Audible arrival cues, tactile step guidance, and driver-led escort door-to-door.

Hearing-impaired support

SMS and WhatsApp confirmations, visual signals on arrival, and written trip notes.

Cognitive & memory support

Familiar routes, patient communication, and pre-arranged carer or family accompaniment.

Companion welcome

A carer or family member always travels free with the passenger.

Web accessibility

Our platform targets WCAG 2.2 AA. If you spot a barrier — on the site, in the app, or in a ride — we want to hear about it. Email info@elroicare.co.za.